The player from India received a 200% bonus upon a 4000 rupee deposit, but after losing the bonus, she finds she must complete a 300x wagering requirement (approximately 1,300,000 rupees) to withdraw. After inquiring, she learns that the wagering amount is automatically determined by the system, making it impossible for her to fulfill the requirements.
CBet Casino - Player faces impossible wagering requirements for withdrawal.
Amount: 4,300 INR
CBet Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case opened
Current status
Waiting for player to reply
6d 18h 45m 53s
Case summary
5 hours ago
Public
Public
19 hours ago
I got bonus of 200 percent upon depositing 4000 rupees but I lost bonus then I played 1x of deposit and tries to withdraw but it showing almost 300x wagering requirment of depsoit amount to withdraw it is aprox 1300000 rupees turnover. Which is impossible to complete I asked casino chat they said system automatically decide how much wagering to complete. I don't know what should I do please help me casino Guru
Public
Public
5 hours ago
Dear Nishasus,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Do I understand correctly that you see this information in your casino account? If possible, please post a screenshot that shows this message in this thread.
- Have you tried contacting the casino regarding this issue? Could you please forward all the relevant communication between you and the casino to kristina.s@casino.guru? Alternatively, you can post it here.
Thank you very much in advance for your reply.
Best regards,
Kristina
Nishasus has 6d 18h 45m 53s to reply
