OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods6
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Castillo Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Castillo Casino has a Below average Safety Index of 5.7, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Take a look at our full Castillo Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of Castillo Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Castillo Casino review, we carefully went through and inspected the Terms and Conditions of Castillo Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Considering our estimates and the factual data we have collected, Castillo Casino appears to be a one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
Based on our findings, no important casino blacklists feature Castillo Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Castillo Casino having a Safety Index of 5.7, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Terms and Conditions of Castillo Casino
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Castillo Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Castillo Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
User feedback and reviews of Castillo Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Unfortunately, we do not have any user reviews of Castillo Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company information
Castillo Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
As far as we are aware, Castillo Casino has not been granted any official gambling license.
Payment options, withdrawal limits and win limits
Castillo Casino supports 6 deposit methods. This includes: Bank transfer, Star Pay, BroPay, WakaPayments, Tether (USDT), FastPay.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
MXN 50,000 per day
No win limit
MXN 1,500,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Castillo Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Castillo Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Castillo Casino as average.
Slots and casino games at Castillo Casino
Players can enjoy these types of casino games at Castillo Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Casino games supplied by 21 game providers are available. This includes Apricot (Microgaming), Evolution Gaming, Yggdrasil Gaming, BGaming, Habanero, Kalamba Games, SABA Sports, Revolver Gaming, Triple Profits Games (TPG), Polysports, Reevo, SBOBET, InBet Games, Rich88, Dragon Gaming, Joker, Caleta Gaming, Spribe, PGsoft (Pocket Games Soft), JDB Gaming, Ka Gaming.
Castillo Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 3 bonuses offered by Castillo Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Castillo Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Castillo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Castillo Casino
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Safety Index explained
Safety Index of Castillo Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Castillo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.7/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Operates without a license
Complaints about Castillo Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about Castillo Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
Castillo Casino Discussion
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Payment methods
Castillo Casino payment methods
Currencies
MXN
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