CasinoWin.bet - The player's withdrawal is delayed.

Dear reader,

I made some deposits at this casino and got lucky at the end (wagered the deposit bonus as well)

So I did witdraw 1500 euro from my account on December 31 2021 and today 31 Januari 2022 it has still not been transferred. The 21 working days passed and based on some reviews I read I dont expect any progress soon.

The witdrawal ref is 38178364.

Is there anything for you to do about this?

Many thanks and regards,

Jimmy

Hello Jimmy,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CasinoWin.bet. I would like to ask you a few more question before we would move forward.

Was this your first ever withdrawal request in the casino? Is your account already verified? When was the last time you spoke with the casino about this issue and what was their respond?

The possible reason for the delay might be that they are checking your bonus play if there was everything done by their terms and conditions.

Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.

Regards,

Nick

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Hello!

Im sorry for the late reply.

The account is verified, and i did a few deposits and this was the last one not the first.

the last time i contacted them was last friday but no good news until now.

i will contact them now and send you some screenshots.

thanks and regards

Jimmy Verschuur

Dear Jimmy,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of CasinoWin.bet to ignore us completely in our attempts to mediate any kind of issue.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from CasinoWin.bet. I wish I could be of more help.

The casino can reopen this complaint anytime.