The player from the UK requested a withdrawal in February, but it hasn't been processed yet. We rejected the complaint because the player didn't respond to our messages and questions.
The player from the UK requested a withdrawal in February, but it hasn't been processed yet. We rejected the complaint because the player didn't respond to our messages and questions.
The player from the UK requested a withdrawal in February, but it hasn't been processed yet. We rejected the complaint because the player didn't respond to our messages and questions.
I have been waiting since 11/02/2022 for withdrawl of £900.
My account has been verified (Feb 2022).
Do I assume Casinowin.bet are illegal thieves?
I have been waiting since 11/02/2022 for withdrawl of £900.
My account has been verified (Feb 2022).
Do I assume Casinowin.bet are illegal thieves?
Dear Iain,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Have you accumulated your winnings with or without an active bonus?
Have you tried discussing this problem with the casino directly? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.
Thank you very much in advance for your reply.
Best regards,
Kristina
Dear Iain,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Have you accumulated your winnings with or without an active bonus?
Have you tried discussing this problem with the casino directly? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.
Thank you very much in advance for your reply.
Best regards,
Kristina
Dear Iain,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear Iain,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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