The player from Germany had her account balance of 4078 Euros confiscated by CasinoTogether due to alleged non-compliant betting practices, though her withdrawal of 2015 Euros was processed. Despite being assured that they did not suspect the use of bots, the casino cited terms and conditions violations to justify the balance confiscation. We attempted to mediate and invited the casino to discuss the issue, but the casino insisted on handling the matter solely through the regulator. Consequently, the complaint was marked as unresolved.
CasinoTogether - Player’s funds confiscated due to alleged non-compliant practices.
Black points: 2,218
Amount: €4,078
CasinoTogether
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
CasinoTogether has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Unresolved
Our verdict
Against fair gambling
UNRESOLVED
Case summary
9 months ago
