The player from Argentina reports that a part of her winnings was kept by the casino. After thoroughly investigating the case, we came to the conclusion that the casino operates in a questionable way and the player has most likely fallen victim to a fraud.
Casino33 - Player's winnings were decreased.
Black points: 500
Amount: $50,000 ARS
Casino33
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Unresolved
Our verdict
Unreasonable excuse
UNRESOLVED
Case summary
10 months ago
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10 months ago
Translation
My complaint about casino 33 is that the cashier where I bought my chips kept part of my prize and there is no place to report it or where a claim can be made. The cashier's name is bert bazan daiana trinidad, she kept 50 thousand pesos of my prize. And just as my scam scammed many more people.
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10 months ago
Dear SilviaXX2,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Slots33 Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
I will be waiting for your reply patiently.
Best regards,
Veronika
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10 months ago
Translation
I send him a message asking him to finish paying me the rest of the prize and he doesn't answer my messages. I learned that he has also done the same with other people who play. What this generates is that people stop trusting virtual platforms and do not want to play anymore. You have to do something please so they stop scamming people. Some representative of that casino has to take responsibility and pay me my prize
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10 months ago
Translation
That is one of the many conversations we had
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10 months ago
Translation
There you can see the accumulated prize.
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10 months ago
Dear SilviaXX2,
I have thoroughly reviewed your case and watched several videos from the streamers advertising the platform Casino33.
I regret to inform you that you have most likely fallen victim to a fraudulent scheme. Our investigation of Casino33 has led us to the conclusion that it is highly likely a scam casino.
In reputable and licensed casinos, players are expected to register their own accounts without third-party assistance. It is imperative to emphasize that you should never share your personal information or send money to anyone claiming to deposit on your behalf in a casino.
To assist you further in avoiding such situations in the future, we have compiled an informative article on how to choose a secure online casino. You can find it here: https://casino.guru/how-to-choose-an-online-casino
Unfortunately, we are unable to provide direct assistance with your current predicament. We advise you to report the incident to the police or a relevant legal authority for further investigation and potential resolution. Your cooperation with the appropriate authorities will help prevent others from falling victim to similar scams.
I'm sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with any other casino in the future.
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