Casino33 - Player's winnings have been confiscated and account blocked.

Hello, I had played with casino33.co, I was making a transfer and today in the afternoon I won 1 prize I told the girl to withdraw 65.000 and I didn't withdraw but she didn't answer me, she blocked me and everything I have photos and the cbu number that I transferred and the prize no longer allowed me to enter the page. I would like 1 greeting since I deposited several times and I thought that this casino was trusted, as long as it does not give me 1 response, I say it on social networks and I don't want to come to that, I leave you my contact x my Gmail if you have any response. ob*******@gmail.com

Dear Luis7110,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.

I would like to bring to your attention a recent similar issue from the player in another complaint https://es.casino.guru/casino33-las-ganancias-del-jugador-se-redujeron

Please allow me to ask you a few questions, so I can understand the whole situation completely.

Were you able to withdraw from the casino in the past?

If there’s any relevant communication, please forward it to my email at tomas@casino.guru

Looking forward to hearing from you.

Best regards,

Tomas

Dear Luis7110,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello, yes, if you can contact me through my gmail.led I send the proof that I sent the money and a photo of what I won

I am sorry for any misunderstandings but we are already in contact with you via this thread, Luis7110.

Send the information you wish to submit so we may review it and proceed forward with the case.. Send this information to my email at tomas@casino.guru

Dear Luis7110,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.