Dear 19vidal65,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
Could you kindly confirm whether you've previously made any withdrawals from this casino?
Have you submitted any personal documents to this casino for identity verification?
Based on our findings, this appears to be an illegitimate casino, and we've issued a warning regarding this gambling establishment. Please refer to our review for further details.
Nonetheless, I must caution you strongly against paying any taxes on your winnings or sending any further funds to this casino.
Unfortunately, it seems you may have been targeted by scammers.
Thank you in advance for your reply.
Best regards,
Petronela
Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
Dear 19vidal65,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
Could you kindly confirm whether you've previously made any withdrawals from this casino?
Have you submitted any personal documents to this casino for identity verification?
Based on our findings, this appears to be an illegitimate casino, and we've issued a warning regarding this gambling establishment. Please refer to our review for further details.
Nonetheless, I must caution you strongly against paying any taxes on your winnings or sending any further funds to this casino.
Unfortunately, it seems you may have been targeted by scammers.
Thank you in advance for your reply.
Best regards,
Petronela
Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
Edited by a Casino Guru admin