HomeComplaintsCasino Tropez - The player's unable to access his account.

Casino Tropez - The player's unable to access his account.

Amount: R100

Casino Tropez
Safety Index:Above average
Submitted: 26 May 2022 | Case closed : 14 Jun 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's unable to access his account for unknown reason. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago

Good day i have just registered my account but i can not log in now.my id number is 9008210868083 on Tropez casino.the message popping up it says i should contact the call centre.

Your help would be highly appreciated.


Public
Public
2 years ago

Hello Pearlie6,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Casino Tropez. Please allow me to ask you a few more question before we would move forward.

When exactly did you register into the casino? Were you able to log in at least once? Did you contact the casino and what did they respond?

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Hello Pearlie6,

We haven't heard from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Edited by a Casino Guru admin
Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

Edited by a Casino Guru admin
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