The player's unable to access his account for unknown reason. The complaint was rejected as the player stopped responding.
Casino Tropez - The player's unable to access his account.
Amount: R100
Casino Tropez
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
Casino Tropez has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Good day i have just registered my account but i can not log in now.my id number is 9008210868083 on Tropez casino.the message popping up it says i should contact the call centre.
Your help would be highly appreciated.
Public
Public
2 years ago
Hello Pearlie6,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Casino Tropez. Please allow me to ask you a few more question before we would move forward.
When exactly did you register into the casino? Were you able to log in at least once? Did you contact the casino and what did they respond?
Looking forward to your answer.
Regards,
Nick
