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Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Casino Tropez Review
This review examines Casino Tropez, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Although Casino Tropez scored an Above average Safety Index of 7.3, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Continue reading our Casino Tropez review to find out more about this casino and determine if it's the right fit for you.
Fairness and safety of Casino Tropez
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Casino Tropez, we thoroughly read and reviewed the Terms and Conditions of Casino Tropez. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, Casino Tropez is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Casino Tropez. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, Casino Tropez has attained an Above average Safety Index of 7.3. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Note: As far as we are aware, Casino Tropez is interconnected with 2 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Casino Tropez.
Casino Tropez Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Tropez to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Casino Tropez
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 12 complaints directly about this casino in our database, as well as 18 complaints about other casinos related to it. Because of these complaints, we've given this casino 240 black points in total, out of which 58 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Tropez user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 9 player reviews so far. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Casino Tropez company data and licenses
Casino Tropez is owned by Universe Entertainment Services Malta Limited and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Casino Tropez has a gambling license issued by Malta Gaming Authority in Malta.
Win and withdrawal limits, payment options
Casino Tropez accepts deposits via 34 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, EntroPay, VISA, Giropay, INSTADEBIT, Moneta, QIWI Кошелек, Trustly Pay, Neosurf, Zimpler, TrustPay, VISA Delta, AstroPay, Online bank transfer, idebit, Transferencia bancaria local, Santander, Easy EFT, Instant Bank Transfer, Klarna, OXXO, Itaú, ezyEFT, BBVA, PSE - Pago Seguros En Linea, Interac, Interac e-Transfer, MuchBetter, LuxonPay, flykk®.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 20,000 per month
EUR 500,000 per spin
Withdrawal limit also applies to progressive jackpot wins!
USD 500,000 per spin
SEK 5,000,000 per spin
CAD 500,000 per spin
CHF 500,000 per spin
RUB 15,000,000 per spin
ZAR 5,000,000 per spin
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Casino Tropez.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
Japanese
German
French
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casino Tropez, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Casino Tropez to be good.
Casino Tropez slots and casino games
Casino Tropez has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.
Games from 20 casino game providers are available. This includes Playtech, Apricot (Microgaming), Blueprint Gaming, Pragmatic Play, Quickspin, Betsoft Gaming, iSoftBet, Eyecon, Wazdan, PariPlay, Habanero, Spinomenal, 1X2 Network, Booming Games, Inspired Gaming, Reel Web (Playtech), Origins (playtech), Vikings (playtech), Rarestone gaming, Skywind Group.
Casino Tropez bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from Casino Tropez in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Casino Tropez bonuses page.
This is a place to share experience with Casino Tropez. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Deliberately ignoring my request to service agent to stop sending me inappropriate and unnecessary emojies. Refusing to stop and focus on my request.
Support agent
simmi2010
Unregistered user
• 4 years ago
I'm immensely disappointed, I've played there for years, but the last few months you only get ripped off, you have to be really lucky if you get scatters. I would recommend everyone to let their money play away at this casino. I just don't recommend it.
Ich bin maßlos enttäuscht, ich habe Jahrelang dort gespielt aber die letzten Monate wird man nur noch abgezockt, da muss man echt Glück haben, wenn man mal Scatter bekommt. Ich würde jedem empfehlen es in diesem Casino zu lassen dort sein Geld zu verspielen. Ich kann es einfach nicht empfehlen.
RIP-OFF PURE
ABZOCKE PUR
Safety Index explained
Safety Index of Casino Tropez explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Tropez. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Unfair terms and conditions
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
T&C copied from the casino's website (in English):
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Winnings from bonuses claimed while there are pending withdrawal requests may be forfeited
T&C copied from the casino's website (in English):
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Winnings may be forfeited if card counting strategies are detected
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Other factors
Low win limit: 15,000,000 руб / spin or game round
Complaints about Casino Tropez and related casinos
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