HomeComplaintsCasino Intense - The player's dissatisfied with the casino.

Casino Intense - The player's dissatisfied with the casino.

Amount: €250

Casino Intense
Submitted: 24 Oct 2022 | Closed : 08 Nov 2022
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player's dissatisfied with the casino for multiple reasons. The complaint was closed as the player stopped responding.

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Same owner as Casino Playzax and Casino Stars. Casinos without licence and without responsable gambling. Bonuses removed without explanation. Payment refused, horrible customer service. Many ilegal situations.

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Dear fw4ks7kn22,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Casino Intense. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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Dear fw4ks7kn22,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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The complaint will be now closed for the above mentioned reason.

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