Cashwin Casino

Case summary

The player from Greece had expressed dissatisfaction with the casino, alleging fraudulent practices and claiming that winnings were not properly granted. However, despite our efforts to assist him, the player failed to provide additional information to support his allegations. As a result, we couldn't investigate his claims further. Due to his lack of response, we were obliged to reject his complaint.

Discussion

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smmapanos

Bronze

Greece

Public

2 years ago

OriginalTranslation

Beware of fraud! You will never win. No one should play, it will take your money. It is a pity and does not give what you take. Swindlers! And if you win, they are from Guatemala. Let it go.

Automatic translation:

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Kristina

Complaint Resolution Center Team Lead

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2 years ago

Dear smmapanos,

Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

I will be waiting for your reply patiently.

Best regards,

Kristina

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Kristina

Complaint Resolution Center Team Lead

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2 years ago

Dear smmapanos,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Kristina

Complaint Resolution Center Team Lead

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2 years ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

Cashwin Casino - Player accuses casino of fraudulent practices.

Player stopped responding

Amount: ??

Case summary