Cashmio Casino - Player’s withdrawal has been delayed.

My acc is fully verified at casino They keep on delaying my payment every day saying that ur payment is in que plz tell me instant payment happen on NETELLER which they have send me before but just can’t understand what is the prob with them I have mail them many times but not getting my withwal I have seen ratting on ur web site abt them and chosen this casino but I am not getting my withwal without any Gud reason plz help me

Dear Rk,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please specify how many days ago was your withdrawal requested? Have you accumulated your winnings with or without active bonus?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

I play with raw cash only no bonus taken ever in this casino delay don’t know why they r doing this after having such Gud reputation in online gambling they tell me prob is from NETELLER side but NETELLER person told me it’s from casino side I am reciving payment from ever other casino but just facing prob here only I trusted what u have written on ur web site abt Cashmio casino so played there and 90 per of slot dose not work in this casino after complaining more then 50 times they r just day same thing change ur device cookes prob I have done every thing but they r not helping at all in playing and in withwal process I write more that 60 mails to then but they say we r doing all we can do is a player a fool for them who deposit 40000 k without know abt casino he must be rich player but they just don’t give a dam abt there coustomer they talk same thing every day everyday they make fool I don’t have any prob if they tell me on this day u will get ur withwal but they keep on lying that they r doing there best what best is that when coustomer dose not get his withwal tell me

Could you please specify how many days ago was your withdrawal requested? 

Dear Rk,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.