Captain Jack Casino - Player faces issues with the casino.

Hello, it shows perfectly as a withdrawable balance since I have met the bonus turnover requirement and made a deposit.

Dear mightyrRED,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Captain Jack Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?  

I will be patiently waiting for your reply. 

Best regards, 

Veronika

They claim that I have used free spins when I had traded and finished ...

Then when I was done with turnover and had $500-900, they said that I could make withdrawals but needed a Litecoin wallet so that you could make withdrawals easily...

In the meantime, no one has ever mentioned that I play with Falska on found balance..

When I try to verify myself, it stops me even when I took a selfie with my passport and received them👍🏾

Then it tries to force me to show something like a driver's license and I have a passport that is 3 days old. There it stops me via a human intervention

Why would I risk my balance with freespins that I don't know what their turnover is and I had already reached 700-800$ then converted and ready