CampoBet Casino - Player believes that their withdrawal has been delayed.

Hello,

I've never created such posts but with Campo bet it's a nightmare.

16.01.2024 Deposited 50,00€ I placed 1 bet without any bonus or something else and i won it.

16.01.2024 same day I requested a withdrawal of 175,00€

Since them, they cancelled my Withdrawal 2 times due to a payment provider issue or glitch they're stating

Meanwhile i receive Skill payments from other websites so its clearly on their end.

Everytime they want me to wait 3-5 buiness days and telling me it will be paid out but it failed 2x times!

ive requested a third time now but im loosing hope if someone could help me out thanks

Dear Angel1303,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

it still failing every time after 3 days and they keep telling me its payment proviuder glitch cleary they dont payout what is left for me to do?

Dear Angel1303,

Have you received your withdrawal from the casino yet?

Hello Kristina,

No the same procedure they keep telling me request it again that they take care but it's all the time the same

They're cancelling my withdrawal after 3 days and telling me to request it again due to some failure

The skill account is the same account i used to deposit and in my name obviously

i really looking forward to get some help here

Hi Campobet paid me out ticket can be closed

Dear Angel1303,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru