Buzzluck Casino - Player is not able to withdraw his winnings.

couldn’t withdraw money i deposited from bitcoin wallet didnr send me my winnings at all.

Dear Petr,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Would you be so kind and describe your problem in more detail?

Do you currently have any pending withdrawals that haven't been processed? Or you haven't been able to request a withdrawal at all?

Looking forward to hearing from you.

Best regards,

Kristina

Dear Petr,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.