The player from Slovenia faced multiple declined withdrawal attempts before finally receiving 700 USDT on the 15th try. After initiating a second withdrawal of 680 USDT, their account got blocked without any response from the casino despite having a verified account.
Bull Run Bets Casino - Player’s account has been closed after a withdrawal attempt.
Amount: $680
Bull Run Bets Casino
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Case opened
Current status
Waiting for Casino Guru to reply
3d 20h 35m 49s
Case summary
3 days ago
Public
Public
4 days ago
I made about 15 withdrawal attempts which were being declined every time. This continued for almost a week and finally my withdrawal was received on the 15th withdrawal attempt. That was a withdrawal of 700USDT. By the way I tried to contact them before, but I never I got a reply from them.
After I received my withdrawal I made a second withdrawal of 680USDT and my account got blocked. Once again I tried to contact them but I did not get any response.
My account is verified, without a verified account you cannot request a withdrawal.
Public
Public
3 days ago
Dear jondirfor,
Thank you for submitting your complaint. I am sorry to hear about the difficulties you are facing with Bull Run Bets Casino.
Before we move forward, could you kindly provide some additional information to help us better understand your situation:
- When was your account fully verified?
- Were your winnings accumulated through real money or a bonus?
- When was your last communication with the casino, and what was the nature of that discussion?
Your response will help us address your concerns more effectively. I look forward to hearing from you.
Best regards,
Nick
Casino Guru is examining the case
Nick is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.
