HomeComplaintsBootlegger Casino - Player is experiencing some problem.

Bootlegger Casino - Player is experiencing some problem.

Amount: ??

Bootlegger Casino
Safety Index:Below average
Submitted: 30 Oct 2020 | Case closed : 15 Nov 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Austria complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago
Translation

The evaluation is completely wrong there is not normally a possibility that you do a live chat every time you want to reject yourself stands error.

This is the third casino I have tried because of its high rating

How can it be that online casinos are rated well on this rating platform and in reality it's a mess. You have to rate online casinos and advertise for casinos in the same breath, I also can't just imagine the pages of online casinos to be sponsored i am really very disappointed with this review platform

Automatic translation:
Public
Public
4 years ago

Dear Haikel,

Thank you very much for submitting your complaint. I’m afraid, I will definitely need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

Public
Public
3 years ago

Dear Haik,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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