The player from Germany is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
Boomerang Casino - Player’s withdrawal has been delayed.
Amount: €1,970
Boomerang Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.1
Boomerang Casino has a Safety Index of 9.1, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I have a withdrawal amount of €1970 at boomerang casino that just won't be paid to me!
Won this amount without wagering any bonuses.
Now boomerang casino does not respond to email contact, nor on the site itself.
No respond
Automatic translation:
Public
Public
2 years ago
Dear edeka12121212,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please clarify whether you have a withdrawal request that has been pending for too long; or are you not able to request the withdrawal at all?
Have you made any successful withdrawals before?
I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
