The player from Germany is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
Boomerang Casino - Player’s withdrawal has been delayed.
Amount: €1,970
Boomerang Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I have a withdrawal amount of €1970 at boomerang casino that just won't be paid to me!
Won this amount without wagering any bonuses.
Now boomerang casino does not respond to email contact, nor on the site itself.
No respond
Automatic translation:
Public
Public
2 years ago
Dear edeka12121212,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please clarify whether you have a withdrawal request that has been pending for too long; or are you not able to request the withdrawal at all?
Have you made any successful withdrawals before?
I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
