The player from Germany is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Germany is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Germany is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
I have a withdrawal amount of €1970 at boomerang casino that just won't be paid to me!
Won this amount without wagering any bonuses.
Now boomerang casino does not respond to email contact, nor on the site itself.
No respond
Ich habe einen Auszahlungsbetrag von 1970€ bei boomerang casino offen,der mir einfach nicht ausbezahlt wird!
Habe diesen Betrag gewonnen ohne einen Boni eingesetzt zu haben.
Jetzt reagiert das boomerang casino weder auf Email kontakt,noch auf der Seite selber.
Keine Rückmeldung
Dear edeka12121212,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please clarify whether you have a withdrawal request that has been pending for too long; or are you not able to request the withdrawal at all?
Have you made any successful withdrawals before?
I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
Dear edeka12121212,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please clarify whether you have a withdrawal request that has been pending for too long; or are you not able to request the withdrawal at all?
Have you made any successful withdrawals before?
I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
Dear edeka12121212,
We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.
Dear edeka12121212,
We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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