The player from Germany is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
Boomerang Casino - Player’s withdrawal has been delayed.
Amount: €1,970
Boomerang Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
Translation
I have a withdrawal amount of €1970 at boomerang casino that just won't be paid to me!
Won this amount without wagering any bonuses.
Now boomerang casino does not respond to email contact, nor on the site itself.
No respond
Automatic translation:
Public
Public
1 year ago
Dear edeka12121212,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please clarify whether you have a withdrawal request that has been pending for too long; or are you not able to request the withdrawal at all?
Have you made any successful withdrawals before?
I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
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