Bodog Casino - Player's account has been blocked.

Fiz um depósito de $300 virou com bônus $600 fiz algumas aposta, tentei efetuar um saque de $584,40 e o saque não foi concluido , me bloquearam e me roubaram, quero pelomenos meus $300 de depósito de volta estão me roubando.

Dear Matheussousatjf,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if you passed the KYC verification before you were blocked? Which bonus did you play with? If possible, please post here a link to the offer you redeemed.

Which games did you focus on while your account was still active - slots, live casino, sports, etc.?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Isso e roubo a bodog me roubou quero meus $300 de depósito de volta quero meu dinheiro

Thank you for your reply, Matheussousatjf. I’m very sorry but you haven’t answered any of my previous questions. Please check my first reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.

Dear Matheussousatjf,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.