The player from India had faced a withdrawal delay from BlueChip Casino. After he had cancelled a previous pending withdrawal and verified his account, his withdrawal request of 13000 was still pending for over 48 hours. We had asked him several questions to better understand the situation. However, the player informed us that his issue had been resolved and he had received the full amount he had withdrawn. Consequently, we marked the complaint as 'resolved' in our system.
BlueChip Casino - Player’s withdrawal is delayed.
Amount: 13,035 INR
BlueChip Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.9
BlueChip Casino has a Safety Index of 8.9, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
11 months ago
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11 months ago
On 8th January I withdraw 13000 for 1st time but on 9th i saw withdrawal pending i contact support, they told me to verify, Then I verify my Profile and it completed on next day.then i rewithdraw that money by cancelling previous . But until today 11th January my withdrawal still pending over 48 hours when I placed last withdrawal. Please help me. And complete my withdrawal please. I have verified account..
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11 months ago
Hello myredmi5782,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BlueChip Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
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11 months ago
My issue solved. I have received full amount which i withdrawn.. Thank you ..
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11 months ago
Dear myredmi5782,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru
