The player from India had an issue with his Bluechip account being abruptly closed, which prevented him from withdrawing his funds (rs 2600). We asked the player for additional information regarding his account verification and the origin of his winnings. Unfortunately, the player did not respond to our inquiries. Consequently, the complaint was rejected due to lack of response.
BlueChip Casino - Player's Bluechip account was closed.
Amount: 2,600 INR
BlueChip Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 months ago
Public
Public
5 months ago
I have rs 2600 in my bluechip account but account was closed without any reason also I am unable to withdraw
Public
Public
5 months ago
Hello 27gww7vjyx,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Blue Chip Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
