HomeComplaintsBlueChip Casino - Player's Bluechip account was closed.

BlueChip Casino - Player's Bluechip account was closed.

Amount: 2,600 INR

BlueChip Casino
Safety Index:High
Submitted: 20 May 2024 | Case closed : 04 Jun 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

6 months ago

The player from India had an issue with his Bluechip account being abruptly closed, which prevented him from withdrawing his funds (rs 2600). We asked the player for additional information regarding his account verification and the origin of his winnings. Unfortunately, the player did not respond to our inquiries. Consequently, the complaint was rejected due to lack of response.

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7 months ago

I have rs 2600 in my bluechip account but account was closed without any reason also I am unable to withdraw

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7 months ago

Hello 27gww7vjyx,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Blue Chip Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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6 months ago

Dear 27gww7vjyx,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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6 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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