The player's verification is stuck and is unable to withdraw her winnings. The complaint was rejected as the player stopped responding.
I want to transfer my money to the card. Please understand you have been lying to me since morning. I have sent you 30 photos of the requested documents. I don't understand if this is fake website or a scam. Why are you treating me like this?
Hello Marinela,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bizzo Casino. I would like you to escalate your issue a little more detailed as we don't really know what might be the issue based on your description.
Do you struggle to verify your account in the casino? Are you trying to withdraw your winnings? Did you use any bonus in the case?
Note that we are not a casino, we provide casino reviews and help players with their complaints.
Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.
Regards,
Nick