The player's verification is stuck and is unable to withdraw her winnings. The complaint was rejected as the player stopped responding.
Bizzo Casino - The player's verification is stuck.
Amount: €500
Bizzo Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.8
Bizzo Casino has a Safety Index of 7.8, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I want to transfer my money to the card. Please understand you have been lying to me since morning. I have sent you 30 photos of the requested documents. I don't understand if this is fake website or a scam. Why are you treating me like this?
Automatic translation:
Public
Public
2 years ago
Hello Marinela,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bizzo Casino. I would like you to escalate your issue a little more detailed as we don't really know what might be the issue based on your description.
Do you struggle to verify your account in the casino? Are you trying to withdraw your winnings? Did you use any bonus in the case?
Note that we are not a casino, we provide casino reviews and help players with their complaints.
Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.
Regards,
Nick
