The player's unable to verify as the casino keep requesting new documents. The complaint was rejected as the player stopped responding.
Really bed try to upload document ten time all ready still not accepting also live chatting people just playing around same time I did upload my bank info they keep saying upload this l m so fucking mad my self dealing loser casino people like that and still not processing my wining I don’t know what to do this is scam bizzo casino please stay from them 😡😡😡😡
Hello Onur,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue. Please allow me to ask you a few more question before we would move forward in the case.
Was this your first ever withdrawal request from the casino? Since when are you trying to verify yourself in the casino? What documents did the casino already requested? Did you send them all of it?
Please note that it is very common for the casino to ask all kinds of documents and you will be unable to complete the verification if you do not provide everything they request.
Looking forward to your answer and I hope we will be able to help you out with your issue.
Regards,
Nick
Yes this is first time whitdraw whit them they asking last Transection depositing money there casino account witches I send them to what They request 10 time already but every time I uploading got refused from there system And also I try to live chat with them doesn’t give me right information they ask me the same last transaction to deposit over over again please I need help to get result old is thank you very much onur soytaroglu
Dear Onur,
Could you please forward any communication between you and the casino to nikolas.b@casino.guru? Also when was the last time they responded to you?