HomeComplaintsBizzo Casino - The player's experiencing an unspecified issue.

Bizzo Casino - The player's experiencing an unspecified issue.

Amount: €61,200

Bizzo Casino
Safety Index:Above average
Submitted: 23 Nov 2022 | Case closed : 25 Dec 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's experiencing an unspecified issue with Bizzo Casino. The complaint was closed as the player stopped responding.

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2 years ago
Translation

guys big scam don't play no one they are big scammers they ate my 62000!!!!

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2 years ago

Dear hgeorge19,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Bizzo Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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2 years ago
Translation

I registered in the casino I deposited 100 euros with Mastercard it gives me a bonus I start playing with a little money suddenly it gives me 5-6 good spins I start increasing the bet I have collected 20000 euros. I stop I send the relevant documents ID the 2-sided card everything. I make a withdrawal, the money is returned to me because the documents are still pending, I continue to play, I reach 40,000 euros, I look at the identification, they have approved the identification, only the card remains, I say it's a matter of time, I withdraw and the same thing happens again. I start playing, I reach 62000 euros, I immediately withdraw and send an email

they answer me that it will be checked by the authorities after 24 hours nothing has been done I talk to the live chat where I am talking I get an email that they are blocking the entire amount because I violated the terms and I had to play with 5 euros because of the bonus. and I come and ask myself 1) When I deposited 100 euros, he gave me a bonus, I started playing and by chance! on purpose, I don't know, I won from the first spins, so I didn't finish my deposit and play with the bonus. 2)I was never asked if I want a bonus because it was automatically added to my account. 3 for them to find it I had to apply 3 times for withdrawal ???? that's why I say they are scammers and normally you should have a blacklist of all scam casinos so the world knows. I have contacted a lawyer and I will pursue cybercrime to the extreme because bizzocazino.com is SCAMMER.

especially from Greece and Europe guys, no one should play.

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2 years ago
Translation

thank you very much, in the end I was absolutely right.

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2 years ago

Do I understand it correctly that your issue has been resolved?

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2 years ago
Translation

no it has not been resolved and neither are the scammers going to give me 62000 euros. but a question to you for 10 days now you haven't received an answer? Or are you covering for them? Because normally since they don't care and haven't given you an answer you should blame them too. so??thanks Merry Christmas everyone. and when in a casino that is not certified in your country guys you will lose money!!!

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2 years ago
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and not an unexpected problem as a headline. Like a scam headline from Bizzocazino.

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2 years ago

Hello hgeorge19,

Can you please forward your betting history to nikolas.b@casino.guru?

Please note that if you did bet over the maximum allowed limit, the casino had every right to void all of your winnings.

Will be waiting for your answer.

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2 years ago

Dear hgeorge19,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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