The player from US verified his account, but the casino keeps rejecting all withdrawal requests. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from US verified his account, but the casino keeps rejecting all withdrawal requests. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from US verified his account, but the casino keeps rejecting all withdrawal requests. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
I have sent documents to verify my account. The documents were approved but the casino keeps canceling my withdrawal.
I have sent documents to verify my account. The documents were approved but the casino keeps canceling my withdrawal.
Dear scottystacks519,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Have you made any successful withdrawals before? How many withdrawal requests have been declined so far?
Have you tried contacting the casino regarding this issue?
I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
Dear scottystacks519,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Have you made any successful withdrawals before? How many withdrawal requests have been declined so far?
Have you tried contacting the casino regarding this issue?
I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
My latest withdrawal was now successfull. Thank you
My latest withdrawal was now successfull. Thank you
Thank you very much, scottystacks519. Do you currently have any other pending withdrawals? Or can we now consider this issue resolved?
Thank you very much, scottystacks519. Do you currently have any other pending withdrawals? Or can we now consider this issue resolved?
Awesome news, scottystacks519. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
Awesome news, scottystacks519. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
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