The player from US verified his account, but the casino keeps rejecting all withdrawal requests. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
Bizzo Casino - Player's withdrawals have been canceled.
Amount: Can$1,400
Bizzo Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.8
Bizzo Casino has a Safety Index of 7.8, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
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Public
2 years ago
I have sent documents to verify my account. The documents were approved but the casino keeps canceling my withdrawal.
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2 years ago
Dear scottystacks519,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Have you made any successful withdrawals before? How many withdrawal requests have been declined so far?
Have you tried contacting the casino regarding this issue?
I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
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Public
2 years ago
Thank you very much, scottystacks519. Do you currently have any other pending withdrawals? Or can we now consider this issue resolved?
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2 years ago
Awesome news, scottystacks519. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
