Bitlucy Casino - The player's withdrawal is delayed.

Well, I feel stupid for falling into this trap first of all.

I got a message from a guy named 'Kevin' to stream for them. I was getting $100 a stream and I was promised to keep 20% of the end balance. My first stream I managed to cashout $1000 so I would withdrawal 200.

However I have never received this. Ive been promised this payout since the 17th of June and its the 6th of July already.

They will tell you that you are on the 'list' and that you will get paid out in 24 hours. They always ask you to trust them aswell. They also manage to close down the website after every 3 days and return a couple days later. This is due to 'upgrading the system' which seems total bullsh*t to me.

You can deposit all you want, but they will NEVER let you withdrawal. It will be processing for over weeks and when you contact support they will add you to the 'list' and make excuses after excuses.

They will also ignore you for the longest time and not even try to contact you when they are down. Its just a huge SCAM.

Stay away while you can and NEVER deposit it on there cause you will never get your money back 😉

Hello clutchizzzy,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bitlucy Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did the bonus you received required any deposit? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello Nick,

My account is indeed verified and this is since I started streaming so the 16th of June.

I had 3 options with streaming:

OPTION 1: You start with 100$ as your first day amount, minimum bet of 0.2$, Stream for 2 hours, Max withdrawable is 1,000$. You can keep 18% of your balance once you done with your 2 hour stream.

OPTION 1.1: BUT if you managed to promote us to your viewers at the full extent, we make it 20% to keep.

OPTION 2: Wager Based. We give you 100$ starting. No minimum bet. same 1k$ max withdrawable. 40X wager requirement. BUT, you keep everything after you met 40x.

OPTION 3: If you would deposit 100USD and above together with any of the options above, we give you 200% bonus match and you can have it all ONCE you wagered 30X with a .6$ minimum bet (depending on your deposit). Will send you a table if you are interested on depositing so you can have a lookup.

I chose for option 1.1 🙂 This means I didnt have to do a deposit or something. Bitlucy deposited $100 on my account.

Ive reached out for more then 15 times and everytime I would ask for a withdrawal they made excuses.

I would love to show you some more screenshots, but ofcourse BitLucy cant be found at this moment. Every 3 days they have a 'maintenance' or they just completely dissapear. Looks like they dissapeared ofcourse.

My 'affiliate manager' ignores my all the time. I asked about my withdrawal before but he looks at it and just ignores me.

Thank you Nick for looking at my complaint and I appreciate it ❤

Hello clutchizzzy,

Do I understand it correctly that you was supposed to be as an affiliate to this casino my streaming them on your platform? Please keep in mind that unless it's directly a player - casino case we probably won't be able to investigate further the case as an affiliate has different relationship to the casino as an usual player.

Dear clutchizzzy,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.