Bitcasino.io - The player's account got banned.

Hi. I was writing with the bitcasino.io support and suddenly i get banned... I don't know why, for what reason... Can you try to fix this or to get a reason why was that supposed to be? I don't understand anything...

What happened?

The owner of this website (bitcasino.io) has banned you temporarily from accessing this website.

Hello LifeGuru287,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bitcasino.io. Please allow me to ask you a few more question before we would move forward.

Was your account ever verified in the casino? Did you have any remaining balance on your casino account when it got blocked? Did the casino contact you before or after they blocked your account to explain the reason of it?

Looking forward to your answer.

Regards,

Nick

Dear LifeGuru287,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.