Hello Basherash7!
Hello @Casino Guru staff members!
After careful review of your account activity and communications with our support team, it has come to our attention that there have been several violations of our site's terms and conditions.
Upon registering your account, you agreed to abide by our terms and conditions, which clearly outline the maximum withdrawal limits associated with our welcome bonus offer. As per our policy, players are eligible to withdraw up to 10 times their initial deposit amount from winnings obtained through the welcome bonus.
Unfortunately, it has been brought to our attention that you attempted to withdraw an amount exceeding this limit. Furthermore, your response to our communications regarding this matter was inappropriate, including threats and disregard for our site's policies.
In light of these violations, we have made the decision to close your account and refund all deposits made. This action is in line with our commitment to maintaining a fair and respectful gaming environment for all our players.
We understand that this may be disappointing news, but we must uphold the integrity of our site and enforce our terms and conditions consistently for all players.
Should you have any further inquiries or require assistance, please do not hesitate to contact our support team.
Regards,
Florin
Customer Support Manager
www.BingoVillage.com
Hello Basherash7!
Hello @Casino Guru staff members!
After careful review of your account activity and communications with our support team, it has come to our attention that there have been several violations of our site's terms and conditions.
Upon registering your account, you agreed to abide by our terms and conditions, which clearly outline the maximum withdrawal limits associated with our welcome bonus offer. As per our policy, players are eligible to withdraw up to 10 times their initial deposit amount from winnings obtained through the welcome bonus.
Unfortunately, it has been brought to our attention that you attempted to withdraw an amount exceeding this limit. Furthermore, your response to our communications regarding this matter was inappropriate, including threats and disregard for our site's policies.
In light of these violations, we have made the decision to close your account and refund all deposits made. This action is in line with our commitment to maintaining a fair and respectful gaming environment for all our players.
We understand that this may be disappointing news, but we must uphold the integrity of our site and enforce our terms and conditions consistently for all players.
Should you have any further inquiries or require assistance, please do not hesitate to contact our support team.
Regards,
Florin
Customer Support Manager
www.BingoVillage.com