The player from Sri Lanka faces a problem with the casino, as they are being asked to pay a $1250 tax fee to withdraw their funds.
BigWins Casino - Player's withdrawal is delayed due to tax payment request.
Amount: $30,000
BigWins Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.3
BigWins Casino has a Safety Index of 1.3, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case opened
Current status
Waiting for player to reply
6d 18h 25m 0s
Case summary
5 hours ago
Public
Public
19 hours ago
https://bigswins.com this site is told me to 1250$ tax payment for withdraw my money
Public
Public
5 hours ago
Dear minolperera1994,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Have you paid any tax or fees to the casino so far?
- Did you accumulate your winnings with or without an active bonus?
Additionally, if there is any other relevant communication between you and the casino, please forward it to nikolas.b@casino.guru. Alternatively, you can post it here.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Nick
minolperera1994 has 6d 18h 25m 0s to reply
