The player from Norway had an active self-exclusion in a sister casino due to a gambling problem. He believes that he should not have been able to register a new account with Betzerk Casino. After a closer examination, we ended up rejecting this complaint as unjustified.
Betzerk Casino - Player’s requesting a full deposit refund.
Amount: 20,000 kr
Betzerk Casino
Safety Index:Fresh casinoSafety Index
We use the Fresh casino rating to identify new casinos, for which it's too early to see how they treat their players. We give this rating to casinos that are relatively new on the market, have low revenues, and not many player complaints.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
1 year ago
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