The player from Germany is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
BetWorld247 Casino - Player’s withdrawal has been delayed.
Amount: €200
BetWorld247 Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.7
BetWorld247 Casino has a Safety Index of 2.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
2 years ago
Translation
Betworld247 doesn't pay out my money.
It's been over a week now.
SUPPORT10
Posted on: 10.12.2021 15:37:01
We're trying to get a bank to resolve your case because it was said today. We try to solve everything for you, but sometimes we are powerless and we are sorry. You don't have to spend any money, you earned it and it will pay off
SUPPORT10
Posted on: 11.12.2021 10:25:17 AM
We will be sure to withdraw all transfers and money. We are emailing the bank to collect all your payments, if possible to withdraw due to the wait and being a good customer and player.
SUPPORT10
Posted on: 13.12.2021 08:14:37
We just emailed the bank again to expedite withdrawals for players like you. We do our best and have said that today we should pay you all in one payment, even though they said you have to pay for each request separately, we have asked everyone to pay.
SUPPORT10
Posted on: 13.12.2021 12:30:38
We just emailed the bank again to expedite withdrawals for players like you. We do our best and have said that today we should pay you all in one payment, even though they said you have to pay for each request separately, we have asked everyone to pay.
so it goes every day.
Automatic translation:
Public
Public
2 years ago
Dear mowolum,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.
Best regards,
Kristina
Public
Public
2 years ago
Translation
Due to all these flimsy statements, it is to be feared that even after 14 days, there will be no money.
In addition, there is nowhere, such a long wait and then statements peppered with lies.
I'm not the only one who doesn't get any money, or you can tell me that someone has already received money.
Automatic translation:
Public
Public
2 years ago
Translation
Today Betworld gave away again.
SUPPORT10
Posted on: 14.12.2021 09:33:40
We are sorry the money did not go into the account. We are trying to solve the problem, but it is up to the bank request that the money is being withdrawn. We have money in the account, but due to issues with the bank and their application, the bank's team and CEO spoke to us yesterday and they are doing their best to resolve this issue. This is a major blow for us and has been a problem for 2 weeks and transferring to another bank requires paperwork and it also takes time. We sincerely apologize and will do our best to reimburse you for all loans and of course money
This is window dressing again.
Automatic translation:
Public
Public
2 years ago
Dear mowolum,
Has there been any news? We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Public
Public
2 years ago
Translation
It is so that I have gambled away most of it, but nothing has changed with the type of payout, on the contrary you now only have Wire Bank, everything else has been removed
Automatic translation:
Public
Public
2 years ago
Could you please advise how much money you have left to withdraw? Have you ever made a successful withdrawal? Would you be so kind as to forward me all the relevant communication between you and the casino? My email address is kristina.s@casino.guru.
