The player from India is unable to withdraw his funds from the casino. Despite numerous attempts at contact over several months, she has received no response and can no longer access the website.
I kindly request that you withdraw the amount I deposited on your website. Despite multiple emails over the past few months, I have not received any response from your team, and now I am unable to open website in India.
Dear crypto,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Betway Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
I am unable to access the Betway website in India due to restrictions. Despite sending an email, I have not received any response regarding this issue.
Could you please share your attempts to communicate with the casino? Send the recent emails you sent to the casino to my email at tomas@casino.guru
Hi Thomas,
Thanks for your response and sorry for late reply
Dropped an email to your email I'd please find the email
Have you requested a withdrawal of your winnings before your account has been closed?
Have you accumulated your winnings with the help of a bonus?
Do you have any records off making deposits in the casino?