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Betway Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Betway Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Carry on reading our Betway Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index of Betway Casino – Is it fair and safe?
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Betway Casino Terms and Conditions as part of our review of Betway Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Betway Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention Betway Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, Betway Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of Betway Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Betway Casino during our review.
Player complaints submitted about Betway Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 39 complaints about this casino in our database. Because of these complaints, we've given this casino 6,378 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betway Casino user feedback and reviews evaluated
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Judging by the 37 user reviews given to Betway Casino, it has a Mixed User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company data
Betway Casino is owned by Bluejay limited and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
Betway Casino has been granted a gambling license in Kenya.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
KES 400,000 per week
No win limit
KES 1,600,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Betway Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betway Casino, managing your account, withdrawals, or other matters. Betway Casino has a good customer support, judging by the results of our testing.
Slots and casino games at Betway Casino
Betway Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Other games.
Casino games from 38 game providers are offered. This includes Apricot (Microgaming), Evolution Gaming, Ezugi, Habanero, Lightning Box, Rabcat, 2By2 Gaming, Gameburger Studios, PearFiction Studios, Gacha studios, Switch Studios, Fantasma Games, MG LIVE, Neon Valley Studios, ZeroFox Entertainment, Authentic Gaming, Slingshot Studios, Alchemy Gaming, Gamevy, Skillzzgaming, Spinmatic, Pulse 8 Studios, G Games, SpinPlay Games, Neko Games, Fortune Factory Studios, Gold Coin Studios, All For One Studios (ALL41), LiveG24, Aurum Signature Studios, Just For The Win, On Air Entertainment, Foxium, Snowborn Games, Epic Industries, Stormcraft Studios, Triple Edge Studios, Crazy Tooth Studio.
Betway Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from Betway Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
eSports betting
No crash games
Language options
English website
English customer support
English live chat
Game providers
Show all
(38)
Game providers (38)
Positives
Good selection of games
Popular progressive jackpot slots
Mobile casino application for iOS and Android
Live dealer games are available
Negatives
Some unresolved complaints
Company focuses on sports betting rather than the casino
This is a place to share experience with Betway Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Hello gamers, still feel mixed about this one, here my updated take, just over a year using Betway
Mixed feelings here. Been using betway for over a year, excellent customer service managers, deposits have been a bit glitchy lately but work eventually, vouchers also have some occasional errors and errors communicating with your wallet during gaming. The overall is truly great, I've had some fair wins, though few and far between lol. My issue is the game payout on slots, I've played the exact same games and won so much more money! A malta based online casino literally paid back 97% of my deposits and legit big wins. Eg I once won 15k from an 800 rand deposit. Betway has taken allot more than I've won, to the Betway reply team, please don't bother with your take a break scripted response, we know there's a risk of losing when gambling but you really don't win much on this site. The Malta online casino ha shut down and the sister sites unfortunately do not allow customers from South Africa and that was the reason I joined Betway as a local casino you'd think it would be better. So players be extra careful regular online slots rtps etc don't seem to apply here and if you get a rare big win on the slots, take it and run! It seems like the more popular the site gets the less you win. Not sure how I feel about it yet but don't bet on getting much back and understand that you're more likely to lose than to win, play wisely!
Previous Review
Not the best navigation on the website version (there is an app version available), deposis are fairly quick and there are a few options to choose from. Gaming was so disappointing on this site! I am stunned, I played a few games on the web version that I have played on the online casino sites and the win amounts are few and far between, when you do win the amounts are not high at all. I don't believe the RTPs are legit in the slots purely because I've won much higher amounts of the exact same game on other online casino sites. I'd look for an alternative as this one seems to be very draining financially. Be aware!
Sports betting seems to be a winner based on many reviews I've read, no first hand experience on my side though
Amazing account managers
Faster payouts
Various deposit options
Some great slot promotions
People seem to love aviator and do win more than slots
It is a site that offers entertainment but with very few possibilities of winning, sometimes the game restarts, I have been there for several months and I have only won once or twice.
Es un sitio que ofrece entretenimiento pero con muy pocas posibilidades de ganancia, en ocasiones el juego se reinicia, llevo varios meses y solo he ganado una o dos veces.
Have been with betway for about 4 years... been good up to about 6 months ago....now can NEVER get hold of live support at any hour of the day and no returned emails, only ever their chatbot which is no help at all...
They offer fantastic bonuses and promotions that give you more value for your money. I've taken advantage of their welcome bonus and weekly promotions, which have helped me extend my playtime and increase my chances of winning.
This was one of the first places I started to play online. They used to have high RTP and TV their daily prize wheel was awesome! Something has changed, though. The prize wheel is always a loss and it's nearly impossible to reach live support. When you finally do reach someone, they're dismissive of your concerns and don't listen to what you're saying. Eventually, they'll tell you to contact their email support, to which you'll get a reply saying that the email address is no longer actively monitored.
Right now it is happening to me, although since yesterday, the reels do not stop turning and do not stop, always when it gives a prize or you are winning something. , until they have kept the prize. The slot hasn't remembered it anymore... apart from the bonuses and free spins, the slots don't give anything... this happens in .es ..... manipulation of the servers, clearly.
Ahora mismo me esta pasando,aunque desde ayer,no dejan de girar los rodillos y no paran,siempre cuando da algun premio o estas ganando algo.y te hacen reniciar.. en un slot teniendo premio me lan cerrado continuamente con premios,luego recuperaba,hasta que se han quedado el premio. ya no lo ha recordado la slot...aparte de los bonos y tiradas free,de los slots no dan nada...esto pasa en .es .....manipulacion de los servidores,claramente .
what is the visa worth
que vale la visa
slots almost never pay in prizes, for one that gives a normal prize in prizes. then you leave the double so that they give you in another
las slots no pagan en premios casi nunca,por una que da un premio normal en premios. luego te dejas el doble para que te den en otra
Hello I wanted to report as already said to the manager who had contacted me to offer me a cash bonus (bonus) that a player does not expect fixed patterns every time he plays, I personally do not play high bets but when I win something I try but the result of the winnings does not change two bonuses taken at 4 euros and the payout is like I took it at 20 cents and this has happened to me more than once (many times) however the payment engine of this casino as in others is so, and that there we play to do? what I want to advise is not to play and if you notice a fixed pattern just take it.
Buongiorno volevo segnalare come gia detto al responsabile che mi aveva contattato per offrirmi un bonus in denaro (bonus ) che un giocatore non si aspetta schemi fissi ogni volta che gioca , io personalmente non gioco a bet alti ma quando vinco qualcosa ci provo ma il risultato delle vincite non cambia due bonus presi a 4 euro e la vincita è come lo prendessi a 20 centesimi e questo mi è accaduto piu di una volta (tante volte) comunque il motore di pagamento di questo casino come in altri è cosi , e che ci giochiamo a fare ? quello che voglio consigliare è di non giocare e se notate un schema fisso prelevare e basta.
one of the best sportsbooks on the internet very good casino..few providers, lots of jackpot games..must win jackpot relatively winnable
micro stakes freebets , live odss
hard to find customer service live chat..if ist even available at that time
Safety Index explained
Safety Index of Betway Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betway Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index