Dear kishor271993,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
Could you please advise if it was your first deposit in this casino?
Additionally, please send me your deposit history and any relevant communication between you and the casino. My email address is kristina.s@casino.guru. Alternatively, you can post it here.
I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.
Best regards,
Kristina
Dear kishor271993,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
Could you please advise if it was your first deposit in this casino?
Additionally, please send me your deposit history and any relevant communication between you and the casino. My email address is kristina.s@casino.guru. Alternatively, you can post it here.
I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.
Best regards,
Kristina