The player's unable to receive his cashback for unknown reason. The complaint was closed as the player stopped responding.
Betti Casino - The player's unable to receive his cashback.
Amount: €100
Betti Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.9
Betti Casino has a Safety Index of 6.9, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I've been fighting to get my cashback since Thursday.
Automatic translation:
Public
Public
2 years ago
Dear Elino4ka81,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betti Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Public
Public
2 years ago
Translation
Yes, since Thursday I've been writing to them about my cashback, what I have. Wrote it to myself because it cost me 2,200 euros, and I didn't get any points either.
Automatic translation:
Public
Public
2 years ago
Dear Elino4ka81,
Can you please specify the cash back bonus? Do you have any link for it? Can you clarify how much did you deposit and spent/lost and during what period is the cash back supposed to be paid?
