The player's unable to receive his cashback for unknown reason. The complaint was closed as the player stopped responding.
Betti Casino - The player's unable to receive his cashback.
Amount: €100
Betti Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I've been fighting to get my cashback since Thursday.
Automatic translation:
Public
Public
2 years ago
Dear Elino4ka81,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betti Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Public
Public
2 years ago
Translation
Yes, since Thursday I've been writing to them about my cashback, what I have. Wrote it to myself because it cost me 2,200 euros, and I didn't get any points either.
Automatic translation:
Public
Public
2 years ago
Dear Elino4ka81,
Can you please specify the cash back bonus? Do you have any link for it? Can you clarify how much did you deposit and spent/lost and during what period is the cash back supposed to be paid?
