Betstarexchange Casino - The player's experiencing an unspecified issue.

Dear Shivraj,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betstarexchange Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Still my problem was pending?

Dear Shivraj,

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

Best regards,

Nick

K k i will wit and clear my problem thanks.

The timer will be now set on you. Please let me know as soon as there will be any update within the given time.

Plz already i will send that screenshot please check at that time

Dear Shivraj,

You have to provide the proof to the casino not to us. Please send them as soon as possible in order to get the issue resolved.

Dear Shivraj,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.