The player from the Netherlands had issues with a withdrawal from the casino. The player had complained about delayed withdrawals, vague rules, and a lack of specificity in the casino's communication regarding the supposed violation of the terms by the player. The player insisted that they didn't break any terms. He confirmed that he was KYC verified and his issue was related to sports betting. Despite the player's complaint, we had to inform him that our forum only dealt with complaints regarding online casinos and not sports betting. Therefore, we were compelled to reject his complaint, but we offered to contact the casino on his behalf to gather more information.