HomeComplaintsBetPat Casino - Player has been accused of opening multiple accounts.

BetPat Casino - Player has been accused of opening multiple accounts.

Amount: $482.5

BetPat Casino
Safety Index:Above average
Submitted: 23 Aug 2021 | Case closed : 14 Sep 2021
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

3 years ago

The player from Ukraine has been accused of opening multiple accounts. The complaint was closed as rejected as the casino provided us relevant proof of the player's breach of casino terms.

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3 years ago
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This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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3 years ago
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This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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3 years ago
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This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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3 years ago
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This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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3 years ago

Dear GFox099,

Based on the received proof from the casino we will be now forced to reject the complaint as we find the proof relevant and clearly shows that there was a clear breach in the casino terms. I'm really sorry that we could not help you more or provide the relevant proof but as the casino asked us not to provide it, we unfortuantely can't. As the casino said, you can still request the information from them or in case you are still unsatisfied with the casino, you can turn to the casino's licencing authority. Is there anything else we can help you with regarding to this case?

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3 years ago

Dear GFox099,

The complaint will be now closed on the above mentioned reason. Please do not hesitate to contact us if you will come across any other trouble in the future, we will gladly try to help you.

Best regards,

Nick

Casino.guru

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