HomeComplaintsBetor Casino - Player is inquiring help.

Betor Casino - Player is inquiring help.

Amount: 500 Kč

Betor Casino
Safety Index:Very high
Submitted: 14 Jan 2022 | Case closed : 28 Jan 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from the Czech Republic is experiencing some problems. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago
Translation

I can't enter paysafe

Automatic translation:
Public
Public
2 years ago

Dear Karasito21,

Thank you for submitting your complaint. Please could you provide more information and details regarding your complaint? I apologize, but I am not sure I understand what is going on.

Thank you in advance for your reply.

Best regards,

Kristina

Public
Public
2 years ago

Dear Karasito21,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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