The player from Italy is experiencing technical issues. We rejected the complaint because the player didn't respond to our messages and questions.
Betonic Casino - Player's not able to place bets.
Amount: €7
Betonic Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Hi, I have a problem with Betonic. I can't place bets. He tells me: Error in the registration of the bet (1042). I have already sent several emails but no reply.
Automatic translation:
Public
Public
2 years ago
Dear balos,
Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Could you please post here a screenshot of the error message that keeps popping up? Have you made any successful bets before?
If there is any other communication between you and the casino, please forward it to kristina.s@casino.guru (or you can post it here).
Looking forward to hearing from you.
Best regards,
Kristina
Sensitive attachment
Sensitive attachment
2 years ago
Translation
Here is the screenshot:
He always tells me: Error in the registration of the bet (1042).
Edited
Automatic translation:
Public
Public
2 years ago
Thank you for your reply, balos. I see that you are trying to place a bet in the sportsbook section. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.
Thank you very much for your understanding.
