I signed up to Betnuvo, went through the verification process, was told my verification was successful and so started playing. I must've made 4 or 5 deposits, rejecting any bonuses or free spins each time, before winning and deciding to withdraw.
My withdrawal must've been rejected 5 or 6 times now. One time I was told it was cause it was the weekend, one time I was told it was due to a backlog, and then other times no reason was given.
There's one helpful (well, seemingly) live chat person called Steve. He supposedly looks in to it properly (the others don't), but then the withdrawals are never processed as he says they will be. Some of the tell you to contact support@betnuvo.com but no one ever replies.
Feel lost - trying to withdraw €850 (about the same I've deposited) but seemingly it's impossible. Should never have been stupid enough to deposit. Any help appreciated hugely.
I signed up to Betnuvo, went through the verification process, was told my verification was successful and so started playing. I must've made 4 or 5 deposits, rejecting any bonuses or free spins each time, before winning and deciding to withdraw.
My withdrawal must've been rejected 5 or 6 times now. One time I was told it was cause it was the weekend, one time I was told it was due to a backlog, and then other times no reason was given.
There's one helpful (well, seemingly) live chat person called Steve. He supposedly looks in to it properly (the others don't), but then the withdrawals are never processed as he says they will be. Some of the tell you to contact support@betnuvo.com but no one ever replies.
Feel lost - trying to withdraw €850 (about the same I've deposited) but seemingly it's impossible. Should never have been stupid enough to deposit. Any help appreciated hugely.