BetNet9 Casino - Player’s winnings have been confiscated.

This morning I deposited $100 on Betnet9, I did not collect a bonus so the $100 was my own money. I played 3 different slots in JILI and got my money up to $7000 in winnings. My highest bet that I made was $30 but again, I was playing my own money and had no restrictions with my money. I withdrew my winnings at $7000 only for Betnet9 to reject my withdrawal, then straight after they forfeited the whole $7000.

I Noticed there was a remark on the rejected withdrawal saying "suspicious betting"

I then jumped on the online chat and questioned why my withdrawal was rejected and what the "suspicious betting" was all about.

my response was-

Dear, as per our check. There is suspicious betting activity on your account, and we have refunded your deposit to your bank. Please check your account again, as the deposit has already been refunded. Thank you.

A lot of messages were sent back and fourth, me asking what and how I was suspicious betting because I genuinely don't understand how I could have been suspicious betting with my own money?

but I just kept getting told that there was nothing they could do about it as it was the system that detected it.

im really unhappy about this! I didn't want my deposit back! I want my winnings that I won fair and square. I've asked for proof but they ignore me. They just keep sending me the same msg that doesn't explain anything!

I do have many more more screenshots.

Hello Kdaniells,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetNet9 Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• What kind of games were you playing?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick