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HomeComplaintsBetiBet Casino - The player's experiencing an unspecified issue.

BetiBet Casino - The player's experiencing an unspecified issue.

Amount: 1,000 R$

BetiBet Casino
Submitted: 16 Jun 2023 | Closed : 10 Jul 2023
Closed Our verdict

Insufficient evidence from player

REJECTED

Case summary

The player's experiencing an unspecified issue with BetiBet Casino. The complaint was rejected as the player did not provide any actual information regarding her case.

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Translation

They don't always pay the same answers Verified account badly serviced The reputation everywhere in this casino is terrible Many people didn't receive it I'm not going to be one more I'm in a nervous hospital I'm feeling sick because of them My blood pressure has gone up and I'm feeling sick Very disappointed sad

Automatic translation:
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Dear alessandra80oliveira,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BetiBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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Dear alessandra80oliveira,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Translation

They just increase the term and don't pay

Automatic translation:
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Translation

Elaborate what I never got what I earned

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Dear alessandra80oliveira,

You still did not provide any actual fact or information regarding your issue. Can you please describe it more detailed otherwise we will be forced to close the complaint.

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Dear alessandra80oliveira,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Translation

Worst casino I ever closed the account note 0

Automatic translation:
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Dear alessandra80oliveira,

As after multiple requests from out side you still did not describe your issue, the complaint will be now rejected.

If you wish to reopen it please send an e-mail to nikolas.b@casino.guru with the full description of your case.

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