The player from India had deposited $27 and wagered over $100. After successful ID verification and an attempted withdrawal, the casino had closed the account on grounds of VPN usage and multiple accounts. The player was unable to contact support due to the account closure. We had reached out to the casino for their response. We had received information from a casino affiliate that the player had withdrawn the winnings, but there were discrepancies in the verification data. Therefore, we concluded that the casino's actions had been justified and the complaint was rejected.