Betano Casino CZ - Player would like to open an account.

How can I set up the account from my mobile phone?

Dear sanyifilippov,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. In the majority of online casinos, you open an account by clicking on the "Register" button.

Are you experiencing any difficulties when trying to register a new account? Have you contacted the casino directly? If you do not have an account yet, what the disputed amount represents, please?

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Petronela 

Dear sanyifilippov,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.