HomeComplaintsBETANDYOU Casino - Player's dissatisfied with the casino.

BETANDYOU Casino - Player's dissatisfied with the casino.

Amount: €36,000

BETANDYOU Casino
Safety Index:Above average
Submitted: 22 Jun 2022 | Case closed : 22 Jun 2022
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

1 year ago

The player from Germany is dissatisfied with the casino services. The player didn't specify any issue with this casino, therefore, we rejected this complaint.

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1 year ago
Translation

This casino is also owned by Wild Pharaoh which already owes me a lot of money and just isn't paying out!


From where I know this?


When I wrote a Skype contact from Wild Pharaoh for a "collaboration" I got a contact request from BetandYou at the same time for a collaboration!


When I asked for the link for the casino Emma ACCIDENTALLY sent me the link so I knew they work together!


When I pointed this out, Emma immediately blocked me!


Wild Pharaoh and also BetandYou and also Hyperreels will NEVER pay out money!

Automatic translation:
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1 year ago

Dear The_Gamble_Lawyer,

Thank you very much for submitting your complaint. I’m afraid, I am not sure I understand how we could help you here. Please could you elaborate? Are there any funds being held by this casino?

I will be waiting for your reply patiently.

Best regards,

Kristina

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1 year ago
Translation

Since the casinos work together, as I now know according to Skype, indirectly yes!

Automatic translation:
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1 year ago

Please understand that you already have a complaint in progress about Wild Pharao Casino that owes you the missing amount. We cannot punish this casino for the mistake of another casino even if they are related.

Please, let me know if there is anything else I could help you with (related to BETANDYOU Casino), otherwise, I will be forced to reject this complaint.

Thank you very much for your understanding.

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1 year ago

Dear The_Gamble_Lawyer,

I assure you that the BETANDYOU casino has nothing to do with the Wild Pharaoh casino. 

Best Regards

Betandyou!

Edited
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1 year ago
Translation

Exactly....


Who believes 🙂

Automatic translation:
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1 year ago

The_Gamble_Lawyer, since you have not specified any further issues related to BETANDYOU Casino, I assume that there are not any. I am now rejecting this complaint as unjustified.

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