The player from Italy complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.
Hi why are you thieves ??? I hope 💊 you buy yourself for the cunning you have now. Why do you steal ?????
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
Firstly, I’m sure you understand that I don’t work for Bet90 Casino, but as one of the Casino.Guru independent employees and professionals I’m trying to help you to resolve your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information and details. Could you please elaborate?
Secondly, I would like to ask you please, to watch your language. I fully understand your frustration and disappointment, but if you wish to proceed with this complaint, you need to refrain from making any threats and using abusive language.
I will be waiting for your reply patiently. Thank you in advance.
Best regards,
Petronela