The player from Austria has earned over €70 through betting and casino, but all his withdrawal attempts are denied despite his account being fully verified. The complaint was rejected because the player didn't respond to our messages and questions.
Bet2U Casino - Player's withdrawal attempts are being denied.
Amount: €70
Bet2U Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
8 months ago
Public
Public
8 months ago
Translation
Hello, I won 11 freebets on bet2u with eier and currently have earned more than 70€. (bet+casino)
Account is fully verified and funds are not tied. Nevertheless, any payment is refused.
Can you please help me?
Best regards
Sasa S***
Edited by a Casino Guru admin
Automatic translation:
Public
Public
8 months ago
Dear soatsch66,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful withdrawals before? If possible, please post here a screenshot of your withdrawal history.
Have you accumulated your winnings with or without an active bonus?
Have you tried contacting the casino regarding this issue? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here.
Thank you very much in advance for your reply.
Best regards,
Kristina
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