HomeComplaintsbet O bet Casino - The player's unable to withdraw.

bet O bet Casino - The player's unable to withdraw.

Amount: €4,600

bet O bet Casino
Safety Index:Very low
Submitted: 09 Apr 2022 | Case closed : 02 May 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's unable to withdraw for almost a week. The complaint was rejected as the player stopped responding.

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2 years ago

I have been trying to withdraw since Monday still pending been told so many different things

software update system failed

all rubbish

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2 years ago

Hello Daddy1,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bet O Bet Casino. Please allow me to ask you a few more question before we would move forward.

Is this your first withdrawal request in the casino? Is your account already verified and if yes, since when? Did you use any bonus to accumulate your current winnings?

Please note that if you are not yet verified, you won't be able to withdraw and it might take up to 14 days after successful verification to receive the money.

Looking forward to your answer.

Regards,

Nick

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2 years ago

Yes I have been paid out previously and I am fully verified

the issue is they kept sending my withdrawal back to my account 4 times they then said this was due to them updating systems then due to new soft wear

I finally did it on Wednesday again now it has been pending ever since ?

there was no bonus used

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2 years ago

Hello Daddy1,

Could you please advise if the withdrawal is still pending or was it rejected again?

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2 years ago

Hello Daddy1,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

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2 years ago

The complaint will be now rejected for the above mentioned reason.

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