The player's unable to withdraw for almost a week. The complaint was rejected as the player stopped responding.
I have been trying to withdraw since Monday still pending been told so many different things
software update system failed
all rubbish
Hello Daddy1,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bet O Bet Casino. Please allow me to ask you a few more question before we would move forward.
Is this your first withdrawal request in the casino? Is your account already verified and if yes, since when? Did you use any bonus to accumulate your current winnings?
Please note that if you are not yet verified, you won't be able to withdraw and it might take up to 14 days after successful verification to receive the money.
Looking forward to your answer.
Regards,
Nick
Yes I have been paid out previously and I am fully verified
the issue is they kept sending my withdrawal back to my account 4 times they then said this was due to them updating systems then due to new soft wear
I finally did it on Wednesday again now it has been pending ever since ?
there was no bonus used
Hello Daddy1,
Could you please advise if the withdrawal is still pending or was it rejected again?